Delivery Information

PROCESSING TIMES

All shipments are processed Monday-Friday. 

Processing times will be affected by public holidays.

Orders placed before 12 pm will be shipped on the same day. We are trying to get your orders processed ASAP and will ship them as quickly as possible but in the event of a high volume of orders we reserve the right to send any shipments on the next working day.

 

UK DELIVERIES


STANDARD DELIVERY

Standard delivery is free for all orders over £100.

UK Standard Shipment - £5.95

Allow 2-5 working days for the delivery, depending on the local facilities counting from the shipping day.

Parcels are not delivered on Saturdays and Sundays, and public holidays. 

 
EXPRESS DELIVERY

1-5 kg - £7.50

6-10 kg - £8.50

11-15 kg - £9.50

16-20 kg - £10.50

20 kg and up - £15.00


Express delivery will be delivered on the next working day. However, the delivery times might differ for some parts of the Highlands, rural areas and the Islands. 

Deliveries and shipping will not be carried out on the weekends and public holidays. 

PARCELS RETURNED TO US DUE TO MISSED DELIVERY & OTHER CIRCUMSTANCES


If the parcel is returned to us due to missed delivery, providing wrong delivery address or any other circumstances out of our or courier company control the customer will be charged additional delivery fee. 
This also applies to shipments included in our free delivery over £100 promotion. 
 

CUSTOMS, DUTIES AND TAXES


WhiskyClinic Shop is not responsible for any customs, duties or taxes applying in your country or territory. all additional fees are to be paid by the customer. 
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